Very very bad experience
I ordered tuesday, and i was asked to select date of delivery, i chose the following day, wednesday. Whole wednesday passed by, no flowers were delivered. So i cancelled it, because its not worth to wait for it by wednesday, if it is sitting there for minimum 2 nights, it will be dead. I troed to call, not possible. I sent all messages, e mail, messenger, chat box. Thursday, someone from their customer service answered, they said should wait more days, WTF????!!! Seriously for flowers? I had a long arguement woth them because i dont want it anymore and i want my money back. After whole day of e-mails back and fort, they insist to wait for it adlnd see 1st. I said, ok, i will wait But what about the other flowers that i bought becaise they did not commit to what they their services. Send it back also, since theirs arrived already, finally??? They still insist wait and send them feedback as it will come directly from supplier and its a bud, so young and fresh. Guess what, it arrived almost 8 pm, dead and ugly as i was expecting. I even order bigger one and they sent me few pieces. Not even closed to the picture i selected. What a joke. Im demanding refund of my money and delivery fee. Not to mentioned the stress, hussle and time i wasted for them. Never order from here. Go with topbloemen. Nl. I ordered wednesday night, and it arrived thursday morning, beautiful, fresh and exactly what they show in model pictures to select
