They won't give me the refund money back
I ordered a Dresser and a Dining Table from them. I cancelled the Dining Table before the delivery was made. They accepted it and said that I should get the refund within 5 days.
After 5 days when I didn't get any refund, I contacted them, they said that it's not in their system and they have now put it in system and the refund will be processed in next 5 days.
I contacted them again after 5 days when I didn't get the refund, it was same story again, they don't have it in system and now it is in system and will process in next 5 business days.
It has been almost one month since they are processing the refund, I've contacted them 6 times and I've not yet received my refund.
Customer service is polite but they are not doing their job. It has been a horrible experience, my money is stuck there. I would suggest to stay away from this company.
Secondly, the quality of the dresser is below average for the price, you can probably get a better quality for cheaper price at IKEA. The instructions for assembling the furniture were very confusing and incorrect in many cases. So, if you're looking for quality, don't buy here.