Reviews for Escentia

I have been dealing with this company for years and they are great people. Their selection of products is fantastic!

Always willing to help and to make a plan where required.

The only reason I am writing this review is because I keep being nagged repeatedly by Escentia to review their products. A long time ago now I purchased …amongst many other items…a tub of Escentia cream base. The smell was rancid to say the least. It left a lingering smell like rancid butter on my arm. Awful. I sent an email with regard to the issue and was told Shane would assist me… no apology, no offer to resolve the issue, no offer to return the item…I never heard another word, just brushed off… the cream base went onto the compost heap and I have no interest in purchasing any Escentia products in the future, would rather support a company that does care. I am a qualified aromatherapist and was purchasing large amounts of products at the time and took by business elsewhere.

I love that you keep to delivery times promised.

Tip-top quality essential oils, bases and raw ingredients and excellent service 8 years in a row! Definitely my preferred supplier.

I have been an Escentia client since they opened what must be 20-odd years ago. A family-oriented business that always went the extra mile for even a small business client like me. :)

Pleasant treat dealing with the Escentia team. Always such incredible people and products. Thank you Escentia ♥️

Good product. Fast delivery and friendly service.

No task is too big or too small with the wonderful staff at Escentia. I feel like I belong and they’re family. The staff go out of their way to assist! Their range of products is outstanding - my one stop shop!

quality is guaranteed

Amazing products! Speedy delivery and qaulity products!

Great

Always fast and efficient service and the products is the best there is.

Whenever I have had a question or query about products,I have had a reply within 24 hours and sometimes sooner. The inevitable increases that are part of doing business, are thankfully, on the conservative side. Delivery is always done in the shortest possible time. So Thank you

Good response and service

Very efficient service and fast delivery. Love the selection of oils etc

Always a pleasure to order products; fast and reliable and great communication

I love sourcing from you guys.

Always friendly and helpful

I have to mention Barbara from Escentia - she is just so helpful and a wonder person to work with!! Much appreciated! Thanks

It was a lovely experience, looking forward to my next order.

There is possibly room to streamline the ordering process. It is however fast friendly, personal, efficient.

I was a good service

Staff always extremely helpful, attend to orders quickly and are just lovely folk.

Escentia has set a new benchmark in the industry with their unprecedented level of service and top-tier products. From the moment I engaged with their team, I was met with friendly, knowledgeable staff who genuinely care about their customers. Their commitment to excellence is evident in every interaction. The quality of their products is simply unmatched. It’s clear that Escentia prioritises both innovation and customer satisfaction, ensuring that every purchase is worth the investment. What truly sets them apart is their seamless service experience. They go above and beyond to ensure clients receive not only the best products but also personalised support. Finding a company that delivers both quality and care is rare, and Escentia does just that. Highly recommended to anyone looking for excellence without compromise!