Reviews for Escentia

From the easy to use online shop to delivery, the process was very smooth and efficient.

Very happy

Very helpful.

I have been working with Escentia products since 2017 : and I will always recommend their quality of the oils and the superb friendly service from their staff. I have shipped all over RSA and Escentia will always be my go-to brand (and as an added bonus I love the recipe's they place on social media and try them often)

Honestly, you are all amazing. Thank you for all your service this year (as well as the last 13 years!) - wishing you all a restful Christmas time and a positive 2025. I look forward to our continued relationship and business together as we educate the world on natural ingredients and essential oils! With love and Frankincense from Zimbabwe, Katie Rose and the African Apothecary Tribe xxx

Professional as ever, very sharp and trust me mistakes can be rectified. I always say if I could order everything here it would be much better. Please look into having coffee oil for the future? Thanks in advance

It has always been a pleasure placing orders and Escentia have an exceptional response time!

I missed the invoice email and they still gave me my Black Friday gift. The delivery happened soon after I paid… Thank you!

Excentia makes it easy to find quality oils with a great range to choose from. Their service is reliable and straightforward, which keeps me coming back. It’s a brand I trust and enjoy using for all my essential oil needs.

I have been buying from Escentia for many years. Their essential oils are produced to high standards and backed by quality assurance. Special recognition goes to Gail Killen, the Admin Manageress, whose friendly and efficient approach ensures a seamless purchase experience every time. With fast order processing and prompt delivery, Escentia consistently meets expectations. Highly recommended!

Professional and very helpful.

Always a pleasure dealing with the company.

I ordered some items, and also had an unrelated question regarding the use of another product I had ordered previously. During the Black Friday stress, Gail still made the time to respond to my question. Escentia have always been very helpful and quick to respond to any query I have, and I also love that they check stock before invoicing me, and grant me the opportunity to amend my order before making payment. This excellent service is why I keep coming back to Escentia.

I have been a client of Escentia for more than 10 years. Every single order I have placed, enquiry I have made, delivery I have received has received the most caring human interactions from all departments, and every single product has been of the highest quality. Escentia is the best company overall I have ever had the pleasure of purchasing from. Thank you to every single person in the Escentia Team for your consistently memorable, considerate, caring as well as impassioned provision of the best products somehow at the best prices too!

very easy to deal with

Used to be a dealer and started with your company in the early nineties. Your quality, service, customer care and ethics were always the best. Thank You for that!! Escentia will always be my first choice!

I have a long and happy history of using essential oils which started off very rocky until I found Escentia over 20 years ago. Since then, I have learnt a lot from them and they always have what I need. Thank you very much, Escentia and may your business only grow from strength to strength.

We are thoroughly impressed with the exceptional quality and reliability of the services provided by Escentia. Their attention to detail, commitment to excellence, and consistent delivery have far exceeded our expectations, making them a valuable partner in achieving our goals."

Good Service , quality products

Escentia is such a great company and not just in terms of their sevice, their products have remained the same high quality over the last 25 years I've used them in my practice and to make my own products. I am also a proud stockists.

I have been ordering from Escentia since 2015. The service has always been great and the products are of high quality.

Staff is pleasant and helpful and efficient!

I love engaging with this company! Always excellent and uplifting!

The service is excellent and the oils are great quality.

Essentia orders are always exciting for me. I want to buy it all. I spend hours browsing through each product. Thank you.