Filters

10

As always superb quality and service.

In the many, many years of dealing with Escentia, even before I went off on my own, I have always had fast, friendly service. I have not been able to find fault with anything, as the quality of the product is top. Whenever I have had to call for advice or even before you did online sales the staff were always friendly and cheerful on the other end of the call. Well done.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
9

Excellent customer service

Loved each and every product I purchased from Essential, will definitely be purchasing all future products from Essentia.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Always always Execellence!!

I just love everything about Escentia Brilliant service Brilliant products

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Quality products and great service!

Ordering and using the website is effortless and convenient. They communicate well when ordering and do not bombard you with frequent emails. With a recent mishap with an order, they responded steadfastly and regularly followed up with me about the package. It was easily resolved. Thank you for the fantastic service and wonderful products.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Botanicals that can be used in bath products.
  • What can our Escentia Team do to enhance your experience with us? Perhaps add ingredient lists to the product descriptions for the finished products.
10

Quality and Excellent Service

My order arrived speedily and the quality of the oils is to be highly recommended.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Arnica essential oil
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Always guaranteed good quality oils and service

I have been using Essensia from 2000 when I studied Aroma therapy at Potchefstroom Academy and later again with Complementary Health Centre and Marge Wallace. We all enjoyed working with it. From the start I learned how important it is to work with pure good quality oils, especially if you apply it on the skin. I always recommend the brand to my friends and customers and use it for my blends. Thank you Essensia for giving us such a big viriaty of local and international oils to work with.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Lions Maine
  • What can our Escentia Team do to enhance your experience with us? For smaller businesses, maybe have a different option to order in. I don't allways need that many oils then I end up buying it from my local Health shop.
9

Always professional, quick, efficient n hasslefree

From ordering to delivery a smooth pleasant experience. Love the ordering system, goods always in stock, prices reasonable n staff knowledgable.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Bachioli
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Amazing, clean, very effective, essential oils.

It's always a pleasure dealing with Escentia, staff are very knowledgeable and customer service is excellent!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. A good, Hexane Free castor oil in bigger sizes.
  • What can our Escentia Team do to enhance your experience with us? I'm happy with the service I always receive
8

excellent

For many years dealing with Escentia was always a pleasure, and they quality of their oils . Never had problems with orders.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Batana oil
  • What can our Escentia Team do to enhance your experience with us? Give more samples
10

Excellent

..

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Batana oil
  • What can our Escentia Team do to enhance your experience with us? N/A
10

A Trustworthy Source for very good products

Escentia is a great choice for high-quality products. They've been dedicated to providing pure and natural oils, and they now offer one of the largest selections in Africa. Whether I need essential oils, organic options, or carrier oils, Escentia has the best products. The team at Escentia is always ready to help, making it easy for me to find the right products and feel confident in my choices. If you're interested in aromatherapy and want reliable, pure oils, Escentia is a brand you can trust.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Impecable

I placed my order yesterday afternoon. Before 14:00 I got a phone call to say that the driver is at the gate with my parcel. The service is fantastic, staff is friendly and nothing is too much! Well done team!!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

All responses are prompt and professional.

From quote to courier collection in under 24 hours. Products are excellent and prices are reasonable.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Products are the best quality i have come across in the last three years.

From excellent service , to top quality products and safe packaging of deliveries, I absolutely can not compare Escentia to any other company i have bought from. My rating for you is 10 out of 10. Ask for data sheets, you'll get it, problems with leaking items, replaced promptly, orders never ever delayed. I have bought oils and essential oils from other companies and i can confidently say, no ones quality comes close to Escentia Many Thanks for the Excellent Service

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Dried herbs would be an excellent addition
  • What can our Escentia Team do to enhance your experience with us? Add pudo service to your delivery option
10

clear about the oils you buy

Escentia is the only supplier I am aware of that clearly marks where their oils come from and how it is extracted. For someone whose products are completely chemical free, this has been a godsend

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent

I am happy with the overall experience with ESCENTIA. Friendly service quaranteed all the time. Up to dat on the progress of your order.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Very prompt feedback and assistance

Answered all questions about products and provided information and certification very quickly

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. CBD oils
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Amazing

It is true that I work at Escentia but I see how much effort goes into each and every order. I see how hard everyone works to create wonderful relationships with our clients/partners. It is also no secret that I absolutely love our products, I cannot stop recommending them. This is not just a biased opinion because I work at Escentia but I love how our products feel on my skin and how they make me feel. If you are looking for a natural option that is absolutely amazing then please give us a try! Thank you to everyone at Escentia who makes every day wonderful!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Great administrative support

I am pleased with the administrative support received by telephone and by email. This gave me clarity on the products offered and I could order online at my leisure.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Easy online ordering, fast execution of order.

Very easy to order online. Once order sent response is immediate. Order fulfilled and couriered speedily. Excellent communication.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Excellent Service!

I've been dealing with Escentia for as long as my business has been around - 13 years! Every step of the way they have been prompt, helpful and friendly and their products are excellent!! Looking forward to the next 13 years peeps!!

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
8

Service always good & kept well informed

Have recently found that there are more stock outs than occurred in the past

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Quick & painless

Excellent

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. Emulsifying Wax
  • What can our Escentia Team do to enhance your experience with us? N/A
10

Great,thanks

Easy and simple.

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A
9

I've always had great service.

Prices are reasonable and service is good. What more can I say :)

  • Would you recommend us? Yes
  • Is there a product you would like us to stock? If yes, please mention the product. N/A
  • What can our Escentia Team do to enhance your experience with us? N/A

Company details

154 President Brand Road

Rynfield 1501

(011) 425 3281

[email protected]

About Escentia

At Escentia, our journey started with a simple dream and a profound love for the natural energy of plants. Founded in 1994, we set out to provide exceptional essential oils, carrier oils, and related products. Over the years, our product selection has expanded significantly, now boasting one of Africa's most extensive collections of essential oils. We're committed to sourcing and bottling only the purest oils available globally. Our range continues to evolve to meet diverse individual preferences, offering pure essential oils, organic options, standard varieties, and carrier oils. Our knowledgeable team is dedicated to answering your queries and empowering you to explore the world of aromatherapy confidently. Reach out to us today, and let us guide you towards enhancing your well-being in your hands.

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