Nederlands
9,3
32 beoordelingen in de laatste 12 maanden
96% beveelt ons aan

Reviews voor Moccamaster.eu

  • Totaal score 9.3
  • Totaal aantal beoordelingen 32
  • Beveelt ons aan 96%
  • Aantal keer bekeken 1,396

Filters

10

Excellent service

Arrived very swiftly, safely packaged without any wasted space or cardboard.

  • Would you recommend us? Yes
Mark , Paris
9

Very Good

The only not is that, I did not receive information about the shipping date initially, but once I reached out to support, they promptly provided me with the details. Apart from that, everything went super smooth. Perfect I would say...

  • Would you recommend us? Yes
Tiago , Lisboa
8

Good

I was really looking forward to taste our new coffee machine. Unfortunately, our machine didn’t work ( machine which are tested), we send it back same day. We are still waiting a replacement. I will update my review when I will receive my coffee machine. Update: coffee machine is excellent. Makes wonderful coffee. Very easy to use. Shame about the initial coffee machine and the delay to receive the replacement.

  • Would you recommend us? Yes
Nathalie , Normandy
Deze beoordeling is door de beoordelaar gewijzigd. Bekijk hier de originele beoordeling
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Originele beoordeling

2

Coffee machine not working, still waiting to receive my coffee machine

I was really looking forward to taste our new coffee machine. Unfortunately, our machine didn’t work ( machine which are tested), we send it back same day. We are still waiting a replacement. I will update my review when I will receive my coffee machine.

  • Would you recommend us? No
Nathalie , Normandy
10

Refurbished machines are chefs kiss

Ordered on the Friday and was at my door on Wednesday. A great experience, the machine is flawless. I made our first coffee this morning and look forward to having this as an everyday machine we use.

  • Would you recommend us? Yes
Patrick , Ireland
2

Disappointed

We purchased a moccamaster from you in April whilst at our house in France, unfortunately it came with a chip out of the enamel hotplate. I suggested to you that we would keep it, if you would kindly give us a discount as we would like to purchase a further one for our house in England, the answer came back no discount. Unimpressed with your business model. Peter Jolin.

  • Would you recommend us? No
Peter Jolin , Deal Kent CT140BA

Reactie van het bedrijf

Dear Mr Jolin, Thank you for your review and I’m sorry to read you are disappointed in our service. We want our customers to have the best experience with our machines and this includes a fully functional an proper hotplate. The damage on the hotplate could cause rust on it and this would eventually spread over the entire hotplate. This is why we offered you to send back the damaged Moccamaster without charge so we can replace it for a new one. We declined your request for discount because we believe you would experience trouble with the hotplate in the near future and have to return it anyway. The offer for sending back your Moccamaster without charge still stands. Please contact us if you would like to send in your Moccamaster. With kind regards, Team Moccamaster Sales

9

Easy purchase

Got a refurbed KBG Select Brushed Steel coffee maker. Easy to order and pay and was delivered promptly. Delighted with the quality of the product.

  • Would you recommend us? Yes
Andrew , Dublin
10

The Best Coffee Machine

Excellent machine and excellent customer service!

  • Would you recommend us? Yes
Russell , Galway

Bedrijfsgegevens

Bertus Leendersweg 4

3958 WE Amerongen

0343 45 00 01

[email protected]

www.moccamaster.eu

Over Moccamaster.eu

Moccamaster is known worldwide for its high-quality coffee machines, handmade in the Netherlands since 1968. Each Moccamaster is designed to brew the perfect cup of filter coffee and combines stylish design. The machines are made from durable and safe materials, have a long lifespan and are fully repairable. All Moccamaster machines come with a five-year warranty and are certified by the ECBC and SCA, highlighting their high quality and reliability. Discover the different models and colours that perfectly fit any interior and meet your coffee needs. For more information, visit Moccamaster.eu

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