Nederlands
8,1
28 beoordelingen in de laatste 12 maanden
78% beveelt ons aan

Reviews voor HockeyDirect.be

  • Totaal score 8.1
  • Totaal aantal beoordelingen 28
  • Beveelt ons aan 78%
  • Aantal keer bekeken 222

Filters

1

Encore rien reçu aujourd'hui

insatisfaction dans la livraison. Initialement prévue le 14/09 par DH. Ensuite changement expected (!) par Bpost le 16/09. Donc aujourd'hui je n'ai pas reçu ma commande et je ne peux rien vous dire sur son contenu

  • Aanbevelen? Nee
Bingen , WOLUWE-SAINT-PIERRE

Reactie van het bedrijf

Dear. First of all, thank you for taking the time and effort to leave a review about us. This is because we value the opinions of our customers immensely, and we strive to continuously improve our service. Unfortunately, I read in your review that you are not satisfied with our service. I hope that we can rectify this together, which is why I am happy to look into the situation with you. I'm sorry that you received your order with a delay. Because you had opted for delivery at a service point, the parcel is sent in Belgium with B-post. Unfortunately, this meant that it took 2 days longer for the parcel to be delivered. I find it very annoying, but unfortunately we have little influence on this. I hope that you are satisfied with the items in your order.

10

Prima

Good choices, good prices and fast delivering ...

  • Aanbevelen? Nee
Nils , Esneux
1

Pas très bonne pour le moment

Bonjour, je n'ai pas reçu mon colis qui a été commandé il y a 10 jours pour le lendemain.. !!! J'aimerai un retour SVP 0496/053024

  • Nous recommanderiez-vous? Non
Stéphanie , NAMUR

Reactie van het bedrijf

Dear Stephanie, First of all, I would like to thank you for taking the time and effort to leave a review about us. We greatly value the opinions of our customers and therefore strive to continuously improve our service. Unfortunately, I read in your review that you are not satisfied with our service. I hope that we can correct this together, and that is why I would like to look at the situation with you. In your review you indicate that you have not received the package. In our system I see that we have sent the package, but that DHL was unfortunately unable to deliver the package due to an unknown or incorrect address. As a result, the package was returned to sender. In consultation, we resent the package to you as soon as the package was returned to us. Unfortunately, the return package took some time, but I see here that the package was sent to you again on September 12, this time with a different carrier to see whether the package would arrive. According to the track and trace link, the package was delivered the next day. I hope you like the items and that you enjoy your sporting activities. If you are open to adjusting your review, we would love to hear from you!

Bedrijfsgegevens

Gantelstraat 14

5145 PH Waalwijk

+32 3 318 4496

[email protected]

www.hockeydirect.be

Over Passa Sports

Passa Sports is de naam achter bekende sportwebshops als TennisDirect, HockeyDirect, RunningDirect, VoetbalDirect, PadelDirect en IndoorDirect. Met ruim 375 gedreven medewerkers doen wij er iedere dag alles aan om jou te voorzien van precies de juiste uitrusting om meer uit jouw sport te halen. Ons team van gepassioneerde specialisten begrijpt jouw behoeften, biedt persoonlijk advies en gaat altijd een stap verder voor de ultieme service.

passasports.com

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