As always Getflix support is very responsive and always find a solution.
Thanks a ton! 🙌 Always great to hear our support team came through with fast replies and solid solutions — that’s the Getflix way! 😎 We’re here anytime you need us.
Been a user for a number of years. Possibly because everything has always just worked. Nevertheless, it’s great that when you do reach out, you get a response and feel like your issue is being looked into.
Thank you for being with us all these years — that kind of loyalty speaks volumes! 🙏 We’re so glad things have just worked for you, and even happier to hear that when you do need us, you feel heard and supported. That’s exactly what we aim for. 💬🔍 Always here when you need us!
I found Getflix difficult to use. It's probably easier for tech savvy users but I found it difficult and confusing. Once someone else had set it up for me it worked well. Once I no longer needed it and cancelled my subscription it really became annoying as I could not remove the app and popup that took over my laptop. Customer support was quick and eventually very helpful and for that I give them 5 stars. Thanks to Hitomi P I was eventually able to remove the app.
Thanks for your honest feedback — and for giving us 5 stars despite the bumps along the way 🙏 We totally understand that setup can feel a bit tricky if you're not tech-savvy, and we really appreciate your patience throughout the process. We're especially glad Hitomi P could step in and get things sorted for you in the end! 😊 If you ever decide to give Getflix another go, we’ll be here to help every step of the way.
I had some issues using the vPN on my MAC but everything was resolved by quick and efficient service
Thanks for the great feedback! 🙌 We're glad we could help get your VPN sorted on your Mac quickly and without any hassle. Quick and efficient — just how support should be! 🍏💻⚡ Appreciate you being with us!
Great customer service for the infos i was looking for
Thanks for the kind words! 😊 We’re glad our team could help you out with the info you needed during your renewal. Always happy to assist!
I have had a similar problem a couple of times, 1 email to support and service was fast and prompt with a solution that worked.
Thanks so much for the feedback! 🙏 We're happy to hear that even when issues popped up, one quick email was all it took to get things back on track. That’s exactly the kind of experience we aim to deliver every time! 💬⚡ Glad to have you with us!
Anthony responded really quickly to my ticket with some clear instructions that I followed and he was then able to solve my problem really quickly.
Thanks a lot for the great feedback! 😊 We’re so glad Anthony could jump in quickly with clear steps and get everything sorted without any hassle. Fast help and simple instructions — that’s what we’re all about! 🛠️💬 We appreciate you taking the time to share your experience!
The service is great and lets me access content overseas. The customer service is also prompt to resolve any connection issues
Thanks so much for the great feedback! 🌍 We’re happy to hear Getflix has helped you access content from overseas with ease, and even more so that our support team has been quick to help when needed. We really appreciate the recommendation — and we’re always here if you need us! 🙌
The support staff respind quickly & are very helpful. Awsome service.
Thanks a ton for the kind words! 🙏 We're really glad to hear our support team made a great impression — fast replies and helpful service are what we aim for every time. Awesome to have you with us! 😄
I was helped quickly and easily
Thanks so much! 😊 We're glad we could make things quick and easy with clear instructions — just how it should be! Always here if you need anything else.
Responded quickly to the issue I raised, kept me updated and provided effective resolution. Thanks.
Thanks so much for the great feedback! 🙏 We're really glad our team could respond quickly, keep you in the loop, and get things resolved without a hitch. That’s the kind of support we aim for every time! 💬⚡ Appreciate you being with us!
Been a customer for over 4 years
Thanks so much for the kind words and for being with us for over 4 years! 🙌 We’re really glad Getflix has delivered both on the product and the support side — that’s exactly what we’re here for. Appreciate you being part of the Getflix family! 💙
Getflix support was within minutes and gave me the fix to do that I wouldn't have come up with myself
Thanks for the 10/10! ⭐ We're so glad our team could jump in quickly and get that US channel back up for you. Sometimes it just takes the right tweak 🔧 — and we’re always happy to guide you through it. Appreciate you being with us!
Once again Getflix was prompt in attending to and resolving a streaming issue that I had. Thank you Ben.
Thanks a lot for the kind words! 🙏 We’re really glad Ben could step in and get things sorted for you so quickly — he’s a legend on the support team! 🛠️📺 Always here to help whenever you need us.
I've been a member of Getflix for several years and have always been impressed with their app as well as their backup service
Thanks so much for the 10/10! 🙌 We’re thrilled to hear Getflix has been consistently reliable for you over the years — both on the app side and with our support team. Quick fixes and solid service are what we aim for! 💪 Glad to have you with us!
I have been using their service for over 5 years and so far they are the best for my use case. The service is so reliable and consistent and quality of the support and speedy response to the issues that I have is awesome. Thank you team. I will continue to use the service and recommend others too
Wow — thank you for the amazing feedback and for sticking with us for over 5 years! 🙏 That kind of loyalty means the world to us. We’re so glad Getflix has been the perfect fit for your needs, and that our support team could keep things smooth when you needed a hand. Your recommendation means everything 💛 and we’re here for you anytime!
Their support is prompt on resolving issues reported.
Thanks a bunch for the feedback! 😊 We're really happy to hear Getflix has been doing its job consistently, and that our support team’s been there when needed. Always just a message away if anything pops up! 💬⚡
Getflix is one stop solution to unblock all the streaming apps. It would be also great, if you can bring back the VPN app for the Android TV and also Apple TV 4k.
Thanks for the awesome shoutout! 🙌 We're glad Getflix has been your go-to for unlocking all your favorite streaming apps — exactly what we’re here for! And yes, we hear you loud and clear about the VPN apps for Android TV and Apple TV 4K 📺🍎 — definitely something we’re looking into. Stay tuned, and thanks for the great suggestion!
Very speedy and helpful response to my issue. Managed to get it all sorted and back up and running.
Thank you for your kind words! We’re so glad to hear that everything is back up and running smoothly. If you ever need assistance again, don't hesitate to reach out. We’re always here to help!
I am not a technical person but the service I received was clear to follow and very helpful. I was very impressed.
Thank you for the fantastic feedback! We're so glad to hear that the service was clear and helpful, especially since we strive to make everything easy to follow, no matter your technical background. If you need any further assistance, feel free to reach out— we’re always here to help!
Solved by loading a different app
Thank you for your feedback! We're glad to hear that the issue was resolved by switching to a different app. We appreciate your support and would love to hear any further thoughts you may have. If you ever need assistance again, feel free to reach out!
Always have received great support when needed from Getflix ,have been with them for 4 years now and found the program to be well worth the $, comprehensive instructions on how to set up on various devices is a big plus.
Hi Michael, thank you for your amazing feedback! We’re so glad to hear that you’ve been with Getflix for 4 years and continue to find it worth the investment. Our goal is always to provide quick and efficient support along with easy-to-follow setup instructions. If you ever need assistance, we’re here for you 24/7! 😊🙌
Problem solved quickly when identified.
Hi Peter, thank you for your feedback! We're glad to hear that our team was able to quickly resolve the issue you encountered. Your satisfaction is our top priority, and we appreciate you bringing this matter to our attention. If you have any further questions or need assistance, please don't hesitate to reach out.
I have always received a solution within minutes from a query.
Thank you for your kind words! We're delighted to hear that our team consistently provides you with prompt solutions. Your satisfaction is our top priority, and your feedback motivates us to maintain our high standards. If you have any further questions or need assistance, please don't hesitate to reach out.
really fast support within minutes my issue was resolved
Hi Steven, thank you for highlighting our quick response times. It's wonderful to know that we've consistently met your expectations. Your continued trust motivates us to maintain our high standards. Should you need any further assistance, we're just a message away.
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