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8

Anthony was great but the rest of your team were awful

Anthony solved my problem but only after 5 contacts where you received my message but failed to reply Then when I contacted on my other email address your staff refused to accept it and gave me no help As i said several times my registered email is not working

  • Would you recommend us? Yes
10

Prompt service with streaming issues

I have been a Getflix subscriber for a number of years now. It works ... very well. But sometimes the streaming providers change and Getflix stops working. When this happens, an email to Getflix Support gets the issue resolved promptly - sometimes within minutes! Getflix can be trusted to provide a quality service, with above average support for the occasional issue when it arises.

  • Would you recommend us? Yes
10

Fast answer

Really fast feedback and great customer service

  • Would you recommend us? Yes
10

Great customer care and prompt action

Been a long time customer over years. Always provide prompt actions and great customer cares. Highly recommend.

  • Would you recommend us? Yes
10

Excellence is Found in Getflix Customer Service

Special thanks to the prompt response from Ian C. and the precise execution of Rafael G. Thank you gentlemen. Have a wonderful New Year. I am very very impressed and 150% satisfied. Salute to you and the rest of the team. Nice work. Really, brilliant. Cheers. Joe

  • Would you recommend us? Yes
10

Works great

Works great, and when it didn’t, they replied swiftly.

  • Would you recommend us? Yes
9

Excellent service.

Great help and servoce!

  • Would you recommend us? Yes
8

Bonne

Vous êtes pro actifs Très bonne impression

  • Would you recommend us? Yes
9

Extremely helpful.

Tried to help me overcome my government's restrictions on connecting to VPNs and DNS servers.

  • Would you recommend us? Yes
10

Quick and reliable replies

I had a problem with one of the channels and technical services was quick to diagnose the problem and resolve it.

  • Would you recommend us? Yes
10

Reliable and helpful, a good service!

Good, easy, quick response.

  • Would you recommend us? Yes
9

Getflix is Great VPN, and Support team is Excellent

Thanks Only thing which i want to recommend is, please add Wireguard protocol in the application of Windows.

  • Would you recommend us? Yes
10

Exceeded expectations

The service overall is really easy to use and doesn't impact any other web traffic which is great. Recently an issue arose and I had to contact customer support for the first time in 7 years of using getflix and was very impressed by the customer service provided.

  • Would you recommend us? Yes
9

solved with promptness

General outage affecting several clients, solved and clients happy

  • Would you recommend us? Yes
10

It works!

Ideal service to overcome geoblocking issues. Highly recommended!

  • Would you recommend us? Yes
7

Great customer service

Great and prompt customer service. Their services are also reliable.

  • Would you recommend us? Yes
10

Satisfied

Always resolves network issues swiftly

  • Would you recommend us? Yes
10

Thank you Getflix Team!

The Getflix Support Team has again listened to understand, and solved an issue that was impacting our ability to utilize its services in a timely manner. Thank you!

  • Would you recommend us? Yes
10

Professional service to watch from anywhere

It is the best service I have found. I've been using it for 6+ years and purchased it for my family as well. Whenever there is a problem the staff replies very quickly and has always found a solution. With their service I don't need to switch countries and on my apple TV have apps and services from 4+ countries at one time.

  • Would you recommend us? Yes
10

Great response to a downtime from GetFlix team

For some reason the servers went down temporarily on the Getflix site. However the team were fast to get everything back up and running and rectified the problem efficiently.

  • Would you recommend us? Yes
10

very speedy replies to my help emails

found the support desk at getflix very helpful in resolving my problem

  • Would you recommend us? Yes
10

Very good experience

Great experience not subscribing yet but so far no complaints about the service I have had the team

  • Would you recommend us? Yes
10

Quick response to all steps in the troubleshooting process.

I was having trouble with Getflix not recognising my router DNS settings. A quick response from support requesting screenshots and an equally quick response once I'd replied. Anti-virus software running its own VPN and overrding my router settings.

  • Would you recommend us? Yes
10

Prompt service and follow up to deal with an issue

Contacted Getflix to get an issue resolved and they responded within an hour to advise they were looking at it and then followed up within an hour with further assistance

  • Would you recommend us? Yes
10

Far more than just “turn it off and on again” support

The team did a fantastic job sorting out connection to a local NZ streaming service. When the usual stuff checking settings etc didn’t work, they took it further, fixed it and tested it for me. Great stuff!

  • Would you recommend us? Yes

Company details

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About Getflix

Getflix Full VPN (Virtual Private Network) provides secure and private Internet access to all it’s users. Our Full VPN is a free, optional service for all paid Getflix subscribers.

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