Privacy Policy

Your privacy is important to Kiyoh. Below is our Privacy Policy that describes how we collect, use, disclose, transfer and store your information in accordance with applicable Dutch data protection laws. Please review our privacy practices and contact us if you have any questions.

Our server automatically collects log file data delivered to us through your browser. This data includes:

  • Type and version of your browser
  • Type and version of your operating system
  • The URL of the website through which you reached us
  • Search terms you used to find our website
  • Date and time of access to our website
  • Names of underlying pages you visited
  • Amount of data sent

This data is collected in an identity-protected manner and cannot be attributed to a specific person or customer. Data collection and processing are used only for internal analytical and static purposes.

Use of Google Analytics: We use Google Analytics, a web analytics tool from Google Inc. Google Analytics uses “cookies” – text files stored on your computer to analyze site activity. The information generated by the cookie (including your IP address) is delivered to Google (USA) in an identity-protected form and stored on a server.

After registering on our website, we collect and store the data mentioned above in pseudonymized form. This data is linked to an internal code but is renamed, where the pseudonym is not related to the real name or other personal characteristics.

For the purpose of customized advertising and marketing campaigns to improve our service to customers, all profiles are compiled based on actual data collection, but only using pseudonyms.

You may object to the compilation of a user profile. Full details of your right to object can be found under the section “Right of Withdrawal & Objection.”

We guarantee that no personal data is passed on to third parties, but is used for internal purposes only in pseudonymized form.

Kiyoh processes the Personal Data that the User enters when posting the Review on the Website. It involves the following Personal Data: name, place of residence, email address (mandatory)

Through the Website, Kiyoh further processes IP addresses of Users. This data is used exclusively to check whether the Service is used legitimately and the User does not, for example, post multiple Reviews for the same company. After a period of 3 months, they are deleted or anonymized.

Kiyoh receives no personally identifiable information from the end user from the Company’s database through the interface. Only an anonymous order transaction ID is sent. If Kiyoh provides the service to send the review invitation email, the necessary personal data is used only for this specific purpose. After the legal retention period, this data will be deleted.

The Company is responsible for compliance with applicable data protection laws. Furthermore, the Company is solely responsible for how End Users are approached and informed about the possibility of leaving Reviews & Ratings; for assessing the legal permissibility of the advertising (including the manner of it) of the Company’s products and/or services, in particular under competition and advertising laws; and for assessing the requirements under competition, data protection and other relevant laws and for obtaining the required consent from the End User.

KIYOH ASSUMES NO LIABILITY FOR DAMAGES RESULTING FROM A BREACH OF THE ABOVE OBLIGATIONS.

Personal data transferred to Kiyoh is used exclusively within the framework of the concluded contractual relationship and related purposes such as fraud prevention, storage, encryption and data use. This data is not shared with unaffiliated third parties. Kiyoh represents and warrants that its collection, access, use, storage, disposal and disclosure of Personal Information complies and will comply with all applicable privacy laws in accordance with applicable data protection laws.

For our website, we use “cookies.” Using “cookies,” our web server can recognize your individual settings on our website and (if applicable) store parts of your registration data in encrypted form to facilitate use and enable automatic login. In the browser settings, you can choose to reject, delete, block cookies or cancel an application before a “cookie” is applied.

We use your email address to complete and confirm registration on our website via a confirmation email.

Only with your consent will we use your email address to send you our newsletter or other offers that may be of interest. You can withdraw your consent at any time and stop receiving emails from our company. Complete information about your right of withdrawal can be found under the section “Right of Withdrawal & Objection.”

If you request, we will provide you with all content related to your account free of charge. You can request the information using the contact details below. If you have complied with our legal requirements, you have the right to request us to change, block or delete your data. Please contact us using the details below.

e have the right to object to our usage profile and withdraw previously given consent. If you do so, we will stop processing your data for this purpose. You can withdraw your consent by mail, fax or e-mail, without giving reasons.

Write to us at: Kiyoh Customer Reviews Call us at: +31 13 700 9708

Email us: [email protected]

If you have consented to receive newsletters and offers from us by e-mail, we have recorded that consent, which will remain in effect until you notify us that you wish to withdraw it.

Data is kept only for the period necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We are Kiyoh part of Klantenvertellen B.V.
Address: Dr Hub van Doornweg 131, Tilburg
E-mail: [email protected]
Chamber of Commerce number: 81275048

VAT number: NL862035697B01

If there are changes to our policy, we will notify you via our website or by email. We recommend checking the policy regularly for updates.

For organizations

Kiyoh provides a platform where organizations can gather valuable insights so they can improve and innovate. With our both free and paid services, we strive to provide an open and transparent review platform. We only ask that you respect our guidelines and terms of use, so that Kiyoh remains trustworthy and transparent. Welcome aboard!

Anyone with a recent experience and proof of purchase can leave a review. These experiences include not only purchases, but also interactions such as phone calls or store visits. To protect integrity, employees, friends or family members are not allowed to review your business. You are also not allowed to review competitors.

When you send invitations for reviews, it should be done in an honest and unbiased manner. We sometimes ask reviewers to add a reference number to verify the experience. Offering incentives, such as discounts or gifts, is not permitted. With our permission, you may collect reviews on your business premises; the use of proprietary equipment for reviews is not permitted.

We have a zero tolerance policy for fake reviews. These will be removed immediately.

If you don’t recognize a reviewer by their username, it doesn’t automatically mean they haven’t had an experience with your company. Contact the reviewer for clarification or ask us to verify the experience.

We use your email address to complete and confirm registration on our website via a confirmation email.

We expect you to always act respectfully on our platform. Don’t share harmful or inappropriate content and avoid illegal activity. Our tips for responding to reviews will help you do just that.

Please respect and protect everyone’s privacy by not sharing personal information such as names, phone numbers or addresses. Employees who comment under their own names do so knowingly and cannot be used as a reason to report other reviews.

Disagreements about reviews, even if they seem unfair, are not grounds for removal. Kiyoh does not mediate disputes between businesses and consumers.

We empower consumers to share their experiences, but also commit to removing defamatory content that unfairly damages reputations.

Comments that violate our guidelines may be deleted. In case of abuse of our platform, we may block access to features, place a warning on your profile, or in extreme cases terminate cooperation.

These guidelines serve as a guide. We reserve the right to determine interpretation and application, and may update them at any time. For more information visit our Support Center.

For consumers

At Kiyoh, the consumer is our focus, and we want to make your experience as enjoyable and valuable as possible. Our guidelines are designed to ensure a fair and safe environment for all.

If you’ve recently had an experience with a business, we appreciate your feedback. Whether it was online shopping, phone contact, or a store visit, your opinion is important. We ask that you ensure honesty and respect in your review.

We have a strict policy against false or misleading reviews. Only genuine experiences, without any pressure or influence, belong on our platform. Reviews that are not authentic will be deleted.

We protect your privacy by ensuring that personal information, such as names and contact information, is not shared publicly. If you have questions, we’re ready to help you without compromising your privacy.

You are free to post a review on your own initiative. Should you receive an invitation, it is completely without obligation and without expectation of favorable reviews.

We do not tolerate behavior that is disrespectful or threatens safety. We strive to create a community where people treat each other politely and constructively. In case of problems, you can always approach us.

We do not mediate disputes between consumers and companies, but we provide a platform where you can honestly share your experience. We only ask that you provide feedback in a sincere manner.

While companies have the opportunity to respond to your review, we also expect them to act professionally and respectfully. Your voice and experience remain central.

We appreciate your contribution to our platform and encourage you to share your thoughts in accordance with these guidelines. If you have any questions or need support, please do not hesitate to contact us.

At Kiyoh Customer Reviews, we use cookies to improve and personalize your visit to our website. Below is more information about how cookies work and how we use them.

What are Cookies?

Cookies are small text files that your browser stores on your device when you visit our site. They help us remember your preferences and give us insight into how our site is used.

Types of Cookies We Use.

  • Necessary Cookies: These are essential to the functioning of the website. They allow you to navigate and use basic features.
  • Performance Cookies: These collect anonymous data about how visitors use our site so that we can improve performance.
  • Functionality cookies: These remember choices you make, such as language preferences, to provide you with a better experience.
  • Marketing cookies: These track your online activity to tailor ads to your interests.

Managing Your Cookie Preferences

You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect the functionality of the website, but you can still access most parts of the site.

More Information

For more details about our use of cookies and how to manage your preferences, please see our privacy policy or contact us. We are committed to providing transparency about the data we collect and how we use it.

We thank you for trusting Kiyoh Customer Reviews and strive to provide you with a safe and personalized online experience.

  • Visibility through Rich Snippets: Your customer reviews appear directly below ads in Google Ads. This increases the attractiveness of your ads and can significantly increase the Click-Through Rate (CTR), making your reliability stand out.

  • Google My Business Optimization: By integrating with Google My Business, your customer reviews are visible next to your company information in search results. This helps create a powerful first impression for potential customers.

  • Enhanced Shopping Ads: Make your products stand out with visible customer feedback, leading to more clicks and purchases.

  • Collect Verified Reviews: Kiyoh makes it easy to collect real customer feedback, which is automatically shared with Google. This provides verified reviews that strengthen your reputation and lower advertising costs.

  • Lower Cost-per-Click (CPC): By attaching more Kiyoh reviews to your Google profile, your advertising costs decrease. This is an effective way to optimize your online marketing budget.

With Kiyoh as a Google Review partner, you not only strengthen your online reputation, but also attract more customers by excelling in a competitive market. By investing in customer satisfaction and visibility, you create a solid online strategy.

Service name: Kiyoh.com

Company Name: Kiyoh Customer Reviews (Klantenvertellen BV)

Address: Dr Hub van Doornweg, 169, 5026 RC Tilburg.

Chamber of Commerce number: 81275048

Contact information: [email protected]

Kiyoh.com provides a platform for collecting and publishing customer reviews. We have clear guidelines for moderating content and remove reviews that violate our terms of use, such as:

-Hateful or discriminatory language

-Spam or misleading content

-Inappropriate or irrelevant content

Users can report abuse via Contact.

Kiyoh.com does not use personalized advertising or sell user data to third parties. Any sponsored content is clearly indicated as such.

Users are entitled to:

-Access to their personal data

-Correction or deletion of their data

-Objection to unwanted data processing

For requests regarding personal data, please contact us at [email protected].

If a review is removed or modified, the user has the right to object at [email protected]

Kiyoh.com cooperates with competent authorities and adheres to reporting and removal obligations in line with the DSA.

For questions or additional information, please contact us at Contact Us.

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