Frequently Asked Questions

Kiyoh collaborates with a group of affiliate partners. These renowned online marketing companies know our system inside out and understand all the benefits it offers. Contact us if you wish to join them.

Reviews cannot be edited or deleted by the company where you ordered a product or service. A company may respond so that any complaints can be addressed and resolved. Negative experiences are also displayed. Kiyoh may remove a review, but only if it does not comply with our guidelines or if personal data is shared.

Kiyoh places great importance on the reliability of reviews. Genuine reviews and stories written by customers who have purchased a product or service. Our review system actively invites customers to post a review. To verify and ensure the reliability of reviews, we have built barriers into our system that ensure the reviews come from real customers. Sometimes a review may still turn out to be fake. If you use our review system and have suspicions about a review, you can report it. Our review specialists will then study the review further.

Kiyoh collaborates with various industry organizations. Thanks to our extensive network of partners, we can offer the best support and sector-specific solutions at attractive prices. Ask us about our arrangements with all these organizations. Under 'partners', you will find some of the industry organizations we work with.

The review score you see here is the average score that customers have left over the past 12 months.

Our customers can personalize emails and send different versions. Sometimes a company uses the same email for years. More often, these invitations to leave a review are regularly updated and can have different versions.

Yes, we have an integration with Google and the Rich Snippets are displayed here. The yellow stars that can be shown in Google Ads next to your business information can also be applied in your organic search results. Discuss with your web developer how to integrate this application.

Our review specialists are happy to tell you more about this. Together, we develop an approach to collect as many reliable reviews as possible. You can also 'prepare' your customers yourself. Tell customers that they will receive an invitation to leave a review and explain how important this is to you.