The Consumer & Market Authority (ACM) is the independent regulator that ensures that companies act fairly and transparently. They intervene in cases of misleading practices, including the use of fake reviews.
As a review platform, we work with the ACM to protect consumers from misinformation. We ensure that reviews are collected and published fairly, so that companies are not knowingly misrepresented
What does the ACM ask of us and of you?
The ACM increasingly receives reports of companies being approached to buy fake reviews, or actively seeking ways to artificially boost their reputation themselves. At Klantenvertellen, we support the ACM in the fight against fake reviews. We do this in the following ways:
1
We ask companies to let us know if they have been (or are being) approached to buy fake reviews.
2
Anyone who receives a suspicious offer or has signs of fake reviews is asked to report it to the ACM.
Have you been approached for fake reviews? Let us know. Do you suspect deception? Report it directly to the ACM at:
That manipulation is actively detected and reported
That we work with regulators to stop abuse
Official Google Review Partner
Kiyoh is an officially recognized Google Review Partner. That means:
Our review collection adheres to strict guidelines
The collected reviews are eligible for display in Google Shopping and Google Search
Transparency, authenticity and control are at the heart of how we work
As Google’s partner and supporter of the ACM initiatives, we stand for fair ratings, fair competition and a safer online choice environment for consumers.
Together, we make a difference.
For honest reviews, real experiences and stronger online trust.