Trustpilot vs. Kiyoh: which platform suits you?
Both platforms help you collect reviews, but there are important differences in approach, pricing and reliability. Discover which platform is the best fit for your webshop.
Feature-by-feature comparison
| Feature |  Kiyoh | ⭐ Trustpilot |
|---|---|---|
| Verified reviews only Kiyoh sends invitations only to real customers | ||
| Google Review Partner | ||
| Google Shopping stars | ||
| Product Reviews | ||
| No uninvited reviews On Trustpilot anyone can post a review | ||
| Price from Trustpilot Plus plan (billed annually) | €35/mo | from €289/mo |
| Personal support Kiyoh offers dedicated personal support | ||
| Thuiswinkel Waarborg partner | ||
| Easy Click Module Rate directly in the email | ||
| QR Code reviews | ||
| Reviewsplit (distribute across platforms) | ||
| SmartSurvey API | ||
| AI Answers AI-powered review responses | ||
| No hidden costs Trustpilot charges extra for many features |
Why webshops choose Kiyoh
Verified reviews only
With Kiyoh, only real customers can leave a review. You send invitations yourself after a purchase. On Trustpilot, anyone — including non-customers — can write a review. This makes Kiyoh more reliable for both you and your customers.
Fair pricing, no surprises
Kiyoh starts from €35/month with all core features included. Trustpilot's Plus plan starts from €289/month (billed annually) and charges extra for many features that are standard with Kiyoh. No hidden costs, no upsells.
Personal, dedicated support
With Kiyoh you get personal, dedicated support. No chatbots, no queues. Our team is ready to help you directly via chat, phone or email. Trustpilot routes you through a generic support system.
More features, lower costs
Easy Click Module, QR Code reviews, Reviewsplit, SmartSurvey API, AI Answers — features that don't exist on Trustpilot or cost extra. With Kiyoh, everything is included in your plan.
Pricing comparison
Kiyoh offers more value for a fraction of the price.
From €35/mo
- Shop Reviews
- Product Reviews
- Google Stars
- Easy Click Module
- QR Code
- Reviewsplit
- Personal support
- No hidden costs
From €289/mo
- Shop Reviews
- Product Reviews (extra cost)
- Google Stars
- No Easy Click
- No QR Code
- No Reviewsplit
- Generic support
- Extra costs for features
Ready to switch?
More features, lower price, more reliable reviews. Discover why 10,000+ businesses choose Kiyoh.